cloudastral
Legal

Privacy Policy

Overview

Cloudastral ("we", "us", or "our") operates this website to share information about our cloud infrastructure and engineering services. This policy explains what information we collect through the site, how we use it, and the choices you have.

Information we collect

If you use the contact form on this site, we collect the information you choose to submit — typically your name, email address, company name, and the contents of your message. We only collect this information when you voluntarily provide it to reach out to us.

We do not require account creation to use this website, and we do not collect payment information through it.

Cookies and analytics

This website does not currently use tracking cookies or third-party analytics services. If that changes in the future — for example, to understand how visitors use the site — we will update this policy to reflect it.

How we use your information

We use the information you submit to respond to your inquiry, evaluate whether we're a good fit for your project, and communicate with you about a potential or ongoing engagement. We do not sell your information, and we do not share it with third parties except where necessary to provide a service you've requested, or where required by law.

Data retention

We retain the information you submit for as long as it's reasonably necessary to respond to your inquiry and maintain our own business records. You can ask us to delete your information at any time by contacting us directly.

Data security

We take reasonable technical and organizational measures to protect the information you share with us. That said, no method of transmission over the internet is completely secure, and we can't guarantee absolute security.

Third-party links

This website may link to third-party platforms — such as cloud providers we work with — that are outside our control and not covered by this policy. We encourage you to review the privacy practices of any site you visit.

Your rights

Depending on where you're located, you may have the right to request access to, correction of, or deletion of the personal information we hold about you. To make a request, email us at hello@cloudastral.ltd.

Children's privacy

This website is not directed at children, and we do not knowingly collect personal information from anyone under the age of 16.

Changes to this policy

We may update this policy from time to time. If we make material changes, we'll update the "last updated" date at the top of this page.

Contact us

If you have questions about this policy or how we handle your information, reach out at hello@cloudastral.ltd or write to us at Putalisadak, Kathmandu 44600, Nepal.